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"I admit that I'm usually quick to complain and slow to compliment, but Web Wizards has exceeded every expectation that I've had. I have substantial experience with other hosting companies, which has led to a lot of past frustrations. I recently transfered 3 of my sites to Web Wizards and they were implemented comically fast. In addition, my sites perform much faster. Not only am I a customer, but I'm now an affiliate for Robert and his staff. I'm excited to refer my customers to WebWizards.net, because they will be as impressed as I am. The Web Wizards have performed magically and have proven that web hosts can deliver exceptional service." (March 22, 2003)
"YES!!! Hi Rob, it worked! (I guess you could figure that out, huh?) Thank you SOOOO much!! I really appreciate you getting back to me so quickly!!"
"Thanks for your immediate and thorough help! I appreciate the service--crucial for a novice like me!"
"Rob, I really appreciate the updates and the fact that you actually take care of my site. I certainly know you have my best interests at heart. Thanks for all that you do!"
"Thanks, Rob. I really appreciate your help. It's hard enough running a business and doing the things that I specialize in, but, sadly, I'm weak in your area. That's why I appreciate your assistance. Thanks for your kind words and great service."
"No problems have arisen, but I figured I'd tell you that your customer support response time is very good, which is why I didn't consider another host. Keep up the good work!"
"Thanks Rob, Everything is taken care of. I found some instructions on the mysql.com website. Thanks for following up with me though. I can't believe how good your service is. It is fantastic to feel like a hosting company actually cares about what is going on. I am very pleased with your service. I wish I could do more to promote your hosting company. If you want me to write a testimonial of some sort just let me know. I have worked with over 10 different hosts in the past 3 years and I have never experienced such good customer service and stable hosting as I have with Web Wizards."
" Thank you so much for helping me out. I greatly appreciate your taking the time and trouble to answer my plea for help. And I must say, I am most impressed by your knowledge, professionalism, and speed of response. If you offer this level of service to a non-customer, working with you must be a true joy - I can understand the raves I've been hearing :) You have done far more than I could ever have hoped. Oh, yes, a separate big thank you for flagging our shopping cart problem."
bIndependent.com - Not a customer, yet.
"I would also like to let you know that we have been extremely happy with your service, our previous providers had lots of down time and caused a lot of problems with my two partners. Again, Thank you for the wonderful service and support. "
"Great, great customer service...guess that's why you have those big accounts. Speaks for itself. Seems to me I have certainly made the right choice of hosting services...:)"
"Rob, thanks again to you for your intervention and support thru this . . . it has meant a lot to me and will not be forgotten! You went way above and beyond the call of duty . . . you're the best :) and I plan to tell lots of folks about you! You are truly and old-fashioned business person with your priorities as well as your business principles in the right place."
"...the Control Panel -- very nicely done and easy to use. I look forward to implementing Miva, getting AlaCart working on my own website, and maybe switching over to using FormMail -- wow -- what a bunch of great stuff to play with now."
"Thanks a MILLION for all your help. You pulled me out of a self-inflicted technical nightmare. On behalf of all my clients, thank you."
"Thanks for your fine "personal" service, Rob. I have been happy with your hosting service, and would not hesitate to recommend Web Wizards to anyone... It really is nice to be able to deal directly with the owner, especially when he is a nice guy like you! I'm glad I found out about you and trusted the good things I heard about you."
"...I will become a webwizards affiliate... I only try to go with the best and after a long hard look, webwizards is definitely the cream at the top. I wouldn't want to recommend anything but the top tier to others."
"Thanks for all you are doing Rob. It is indeed most appreciated and most unexpected. After using about 6 different web hosting firms over the past 4 years I had come to believe that the term "prompt service" had become an oxymoron in the hosting business. All the kudos I've read about you and your company are indeed true. I look forward to referring a lot of business your way."
"From helping me with Perl coding details to answering my clients' basic questions, the support I have received from you over the years has been superlative. I rely on Web Wizards to provide support that is above-and-beyond the call of duty and feel confident in recommending them to my clients."
"I just signed up on the new SECURE order site - thanks for taking my suggestion seriously, and even more so, for acting on it so quickly. I'm looking forward to hosting with you :-)"
" I've been using Web Wizards for about a year now and can wholeheartedly recommend Rob's web hosting service. The level of service is far superior to the other hosting services I've ever used. The features are excellent - autoresponders, email forwarding, the control panels, CGI scripting - and the site statistics are amazing! If you're thinking of changing your current web host or setting up a new web site that has to deliver 24 hours a day, 7 days a week, then look no further than Web Wizards. "
" I'm thoroughly pleased to be with Web Wizards, I never experience down time complaints or slow loading pages and I generate nearly 200,000 page views a month. I've recommended Web Wizards to everyone for nearly twelve months."
"I've been associated with over a half dozen servers in the last few years, and you guys are in first place on service, and it's a long way to the second spot. Thanks!"
"I wanted to write you immediately and say thank you very, very much for your efforts in getting www.lynneantiques.com indexed in Yahoo! I just did a search, and there we are. You will never know how much this is appreciated. We were so unbelievably frustrated, we were not able to get listed after over a year of trying. We really appreciate this. Thank you, thank you, thank you!"
"AssociatePrograms.com is hosted by Rob Marlbrough's WebWizards.net. It provides unlimited autoresponders, CGI scripts, etc. He's not the cheapest, but I was once hosted by the cheapest web host I could find and know what a bad mistake that can be. Rob provides a good service for a very reasonable price. Rob is friendly and helpful, which is very important if you ever need a problem solved quickly. I recommend WebWizards.net."
"Rob asked for my comments on Web Wizards... here's my personal story.
I hosted my design site with Web Wizards in 1997, and through the first years was quite content. Then along came a few customers that wanted unique e-commerce requirements, and I thought the grass was greener on the other side. I changed web hosts...again,...and again,...yet again, and... even once more looking for just the right combination of price, quality, service, and technical expertise. Needless to say, I did not find it. I began to think that there were no good companies out there. I sat down and thought back to when in the world, if ever, I had been happy with my web hosting. Then I remembered Web Wizards!
Well, guess what? I'm home again! Web Wizards welcomed me back with open arms and no reproaches about roaming the wide world web to no avail. If you're looking for a company that is not too big to be personal but big enough to handle all of your technical needs, that offers all of this at a decent price, you are in the right place. Join the family! You'll love it!"
"As a techno-klutz, I appreciate all of the 'hand-holding' you've provided to get me up and running with my site. In comparison to Earthlink for the same cost, you offer much more bang for the buck! Thanks for the great service and features you provide."
"...Very positive. Great uptime, fast customer service and very friendly."
"Eva, just to let you know, I too spent an incredible amount of time trying to find the "perfect" web host. I am creating my first web site and three months ago I also chose Rob Marlbrough's Web Wizards. I have not been disappointed. As you said, his fees and services offer a good value, but the best thing you will find is great customer support (not necessarily in "15" minutes or less, but great none the less). Rob has been willing to go the extra step every time I have needed something solved....which has been quite often :) . I am not affiliated with his business; just a client. "
"Thanks. [Your] ECHO script -- It's been an incredible success for us-- our website now more than pays for itself."
"That is outrageous service!!! Almost instant! Thank you!!!!"
"Super Express Service! Thanks!"
"Wow impressive improvements to the site. You've been hard at work. Very nice job... Professional, informative, easy to navigate. Generates a sense of continuity. I'm very impressed and envious. Nice job."
"Thank you so much Rob! That is very generous of you-Eva Rosenberg was right, you are great! Look forward to this new adventure!"